Frequently Asked Questions


What is The Bodypump?

The Bodypump is a premium fitness service packed with videos, ebooks and podcasts. Our library of fitness videos includes workouts for all fitness levels, from beginner to advanced. Our podcasts feature expert interviews and tips on exercise, nutrition, and overall wellness. We also offer a selection of ebooks on topics such as healthy eating, weight loss, and muscle building.

What is the minimum age required to subscribe to The Bodypump?

You must be 18+ or have received permission from a parent, legal guardian or anyone authorized to pay your bill.

Which devices are compatible with the service?

The service is compatible with all mobile phones and tablets. All you need is a minimum 3G internet connection. 

Does The Bodypump use or share my account information?

No. We respect your privacy. Your account information is secure and not shared with any third parties. For more information about how your information is handled, please read our Privacy Policy.


How much does the service cost?

Enjoy a 1-Day Trial €0,01 Thereafter €29,90/ month with auto-renewal.
Note: All transactions will be processed in your local currency.

How am I charged for the service?

Service fees are charged to your credit card or mobile phone bill based on your preferred payment method.

How do I know if my subscription has expired?

Your subscription will auto-renew and not expire unless you cancel it.

How do I cancel my subscription?

Contact customer support or Click here to cancel your subscription


How do I contact Customer Care?

• Send an e-mail to, or
• Call us on:
UK + EU: +31 20 323 3140
USA: +1 855 598 3154